Humpty Dumpty diaper cake
Refunds
• Due to the personal customization of this item, refunds are not available because they can not be resold.
• If there is an error on your order, we will correct the mistake at no cost to you. Including delivery charges.
• If your item is damaged at the time of delivery we can replace it free of charge, you will hve to send a photo to gina@paddycakesdesigns.com within 5 days of delivery to receive a new product or we are unable to issue you a new product or refund.Shipping
• Our custom orders ship from Malverne, NY with varied delivery times depending on the complexity of your order.
• Please allow at least 3-4 weeks before your need by date to allow enough time to receive your order.
• If you need your order by a certain date, please specify that in our custom ordering forms or by emailing directly gina@paddycakesdesigns.com.
• Rush orders are available but, fees will be applied. (Pricing for fees vary on ocmplexity)
• Packages will be shipped via USPS or another carrier and you will be provided with a tracking number once it has been shipped.
• If you do not have a tracking number yet, your order is still being fulfilled.
• Double check your shipping address in your account, as this is where your items will be shipped to. I am not responsible for incorrect shipping addresses.Changes/Cancellations
If you need changes/cancelations, we can accomodate you if ...
1. Your order has not already started production.
2. We have already finished your order
3. We have already shipped your order.Communication With Paddy Cakes Designs
There are many ways to contact Paddy Cake Designs
• Email: gina@paddycakesdesigns.com
• The chat feature button on the bottom of PaddyCakesDesigns.com
• Facebook
• Instagram
Please allow up to 24 hours for a reply on messages, as I work on Paddy Cakes Designs soley.